Communication Traps - 4 Things to Avoid - Strategies for Stronger Team Connections
TEAM NOT FEELING THE TEAM SPIRIT?
Communication breakdowns can lead to tension, underperformance, and disengagement.
Here are 4 simple shifts that can improve how your team connects and collaborates.
I DIDN’T GET A REPLY
❌ Mistake: Ignoring or delaying email/message responses because you don’t have a solution yet.
✅ Instead: Acknowledge the message. A simple “Thanks — I’ll get back to you soon” builds trust and reduces anxiety.
Suggestion: Thanks for raising this. I don’t have an answer just yet, but I’ll keep you updated.”
2. THEY ALWAYS DO THIS…..
❌ Mistake: Opening difficult conversations with judgement or blame.
✅ Instead: Start with an observation, not a character assessment. This reduces defensiveness and opens dialogue.
Suggestion: “I noticed the deadline was missed — can we talk about what got in the way?”
3. BLUNT ISN’T ALWAYS BEST
❌ Mistake: Giving feedback that’s too direct or harsh.
✅ Instead: Be constructive — clear, kind, and focused on solutions. Feedback isn’t just what you say, it’s how you say it.
Suggestion: “I think we can improve the process next time — can we talk about what worked and what didn’t?”
4. RIGHT WORDS - WRONG TIME
❌ Mistake: Choosing the wrong time or place for a serious conversation.
✅ Instead: Be intentional — check the emotional temperature, timing, and setting.
Suggestion: “Is now a good time to chat about something that came up in the meeting?”
Communication makes or breaks culture
Do you need support to elevate your team's communication or navigate sensitive workplace conversations?
Chat it Out Counselling & Wellness at Port Adelaide offers:
Team Communication Workshops: For stronger, more connected teams.
1:1 Communication Coaching: Confidential support for managers, employees and small business owners to refine their approach.
